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Case Studies
Posted on: September 20, 2023

Establishing Risk Visibility to Ensure Uninterrupted Delivery of Care

Implementing proactive risk management strategies in the healthcare industry

This leading healthcare company shares how it utilizes the Fusion Framework® System™ to effectively risk-rank its critical services as well as establish required return-to-operation timing and resiliency plans for each service.

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Industry

Healthcare

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Team

Business Resilience

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Business Size

5,000-10,000 employees

The Challenge

This leading healthcare company requires strict compliance with HIPAA (the Health Insurance Portability and Accountability Act) and other healthcare regulations and needed a fully ranked list of service priorities to establish visibility into and alignment across its most essential services. In the case of a service disruption, the company needed to be able to access patient files and ensure the safety and security of its patients and employees spread across the U.S.

“As a healthcare company, we serve members with essential medical services across the country. Fusion allows us to consistently monitor for disruption and proactively plan to continuously serve our customers, regardless of location.”

– Program Manager

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Fusion’s Solution

Fusion enables the company to effectively risk-rank its critical services as well as establish required return-to-operation timing and resiliency plans for each service based on criticality. The Fusion Framework® System™ also allows the company to utilize an ongoing vulnerability monitoring framework that makes risk management and mitigation a proactive priority.