Snap Inc. is a global company with employees across 27 countries, and its global resiliency team needed to educate those employees who do not work in a resilience role on a day-to-day basis on how to promptly and accurately complete business impact analyses (BIAs). These BIA surveys help Snap identify the maximum tolerable downtime for each of its processes, activities, and workflows, allowing the team to focus on creating response and recovery plans for functions that are critical to core product and service delivery. Snap partnered with Ripcord Solutions, intending to create an effective training program that would educate employees on their resilience requirements which they would keep track of within Fusion’s platform.

Through their partnership, Snap Inc. and Ripcord Solutions have been able to create a set of short-form training videos that engage and educate Snap’s workforce on the goals of its resilience program and that walk through a step-by-step process on how to complete BIAs. Fusion enables Snap to embed video directly into the Fusion platform so employees can play the training courses while they complete their BIAs.